OpenText releases 2023/2024 World Quality Report – New focus on AI and automation


Higher productivity driven by AI will rapidly increase the velocity of development – so organisations must continue their investment in this cutting-edge technology.

This is one of the key findings of OpenText’s World Quality Report 2023/2024, titled “The future up close.”

OpenText recently released the 15th edition of this annual World Quality Report, which uses survey data to identify the latest trends and developments in quality engineering and software testing worldwide.

In this edition, 1,750 executives and professionals across eight sectors and 40 countries were interviewed.

Complete the form below to get the report.

What’s in the report

The report investigated the following topics:

  • Artificial intelligence
  • Automation
  • Business assurance
  • Agile quality management
  • Quality engineering lifecycle automation
  • The future of quality engineering
  • Quality ecosystems
  • Digital core reliability
  • Intelligent product testing
  • Quality and sustainability

Using the information from the survey, the World Quality Report provides recommendations on how businesses can do the following:

  • Conquer the future of work with smarter information
  • Simplify the complexity of multi-cloud financial management
  • Efficiently eliminate sources of waste
  • Prevent unexpected cloud costs and stay in control
  • Take flight with predictive AI-led analytics, AI-powered conversational search, and generative AI.

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